Zendesk Solutions
Zendesk CRM is a Customer Relationship Management (CRM) Software for managing your Sales, Marketing & Support.
CLOUDCONICS has the expert and professional team for CRM consulting and implementation. We have successfully added more than 20 customer success story of zendesk CRM implementation. Click Here to know more about Zendesk Applications.
Zendesk Support
Zendesk Support is a system for tracking, prioritizing, and solving customer support tickets. It provides featuressuch as a centralized ticketing system, automation... and workflowsto save time on repetitive tasks, predefined responses for common issues (macros), customizable views to manage ticket queues, tools for tracking and managing service expectations (SLAs), and multi-channel support integration with email, chat, phone, and social media.
Read moreZendesk Guide
Zendesk Guide is a knowledge base and self-service solution that helps organizations create and manage customer-facing content. It includes a customizable help... center, tools for knowledge management to easily create, organize, and share articles, AI-powered suggestions for relevant articles to customers and agents, and insights and suggestions for improving content (Content Cues).
Read moreZendesk Chat
Zendesk Chat provides real-time chat and messaging capabilities, including live chat for instant communication with website visitors, chatbots for automated responses... to common queries, proactive chat to engage customers based on their behavior, visitor tracking to monitor activities in real-time, and detailed chat metrics and performance insights.
Read moreZendesk Talk
Zendesk Talk is a call center solution integrated with Zendesk Support, offering call routing to direct calls to the right agents, interactive voice response (IVR) for automated... call handling, call recording for quality and training purposes, voicemail for customers to leave messages, and real-time dashboards to monitor call center performance.
Read moreZendesk Explore
Zendesk Explore is an analytics and reporting tool with pre-built dashboards for common metrics, the ability to build custom reports and dashboards, access to real-time... performance data, and data export options for further analysis.
Read moreZendesk Sunshine
Zendesk Sunshine is a CRM platform built on AWS, designed for flexibility and customization. It features unified customer profiles, custom objects to ... track any data relevant to your business, event tracking to capture customerinteractions across channels, and APIs and SDKs for building custom apps and integrations.
Read moreZendesk Sell
Zendesk Sell is a sales CRM to enhance productivity and track sales activities. It includes pipeline management to visualize and manage sales pipelines, email ...integration to sync emails and track communication, task management to organize and prioritize sales tasks, and reporting for sales performance analytics and insights.
Read moreZendesk Marketplace
Zendesk Marketplace offers apps and integrations to extend Zendesk functionality, including third-party integrations to connect with other tools and platforms ..., and options to build and deploy custom apps.
Read moreZendesk Consulting
Zendesk Consulting include implementation, optimization, training, and managed services. Experts assist with setup, analyze usage for improvements, provide training... , and offer ongoing support.
Read moreZendesk Reseller
Zendesk Reseller are provided through the Zendesk Partner Program, including solution providers, technology partners, BPO partners, and authorized resellers. ... They sell, implement, and support Zendesk products, developintegrations, offer outsourced customer support, and distribute products with additional services. The Zendesk Partner Finder tool helps businesses locate certified partners for tailored solutions.
Read moreClient Feedback
What people say about us
“I'm glad to hear that your experience with the implementation was positive. It's great that the team handled things professionally and that their support was helpful in resolving any issues, Overall Good ”
Ashvani
Aravli Honey Industries“The Implementation things have been handled properly and professional manner and the best things was their team member is helping anytime and was able to solve the Issue thanks for the all things and help.”
Gaurav Jha
Greenstrand Private Limited“It was good experience with Cloudconics.”
Shanu
P&S Innovation“Good professional guys. always ready to resolve if any issue occurred.”
Manish Jha
Footprints Childcare Private Limited“Having been in business for 3 years, I know when I’ve found a competent professional and more importantly a company with integrity. I highly recommend this company and am available for further reference if needed.”
Manmohan Gupta
Founder, Coding Blocks“I just wanted to thank you for the excellent job you have done on our website. I am very pleased with the final product. I had the opportunity to work with a large national website design company, but I’m so glad I selected CloudConics instead.”
Divyansh Bajaj
CTO, Digital Impressions“CloudConics has provided quality and timely service to my company. Premier has not only provided great service but provided consultation on best practices for my WooCommerce.”
Gary Drury
Owner, GoForms LLC“Thank you so much! Amazing work CloudConics, you should be proud of the work you do. We love our new brand and website. No-one has ever captured us like you have. Thank you.”
